Software Support and Maintenance 
Our maintenance & support is here for you

Tailored Software Support Services

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Protecting Bespoke Software Systems

Round the clock support

Dedicated response team

Support existing software systems

Protect your investment

A range of software support packages


After developing your new software application, our team are also here to ensure that it can continue to grow with your business.

Many of our developments are business-critical for our clients, and having continued support ensures the software keeps your business operations where they need to be. Providing help and peace of mind beyond deployment dates.

Whether that be with training for new users, extended warranty, and managed software upgrades. We offer a range of packages with varying levels of support and maintenance choices, which can be personalised. Think of us as an extension of your IT team.

Dedicated contact team


Our range of support packages can offer you access to our dedicated support team at flexible hours that are suitable to your business operations. You will be given a regular point of contact, with one of our expert developers who knows your software inside out.

Higher level support will also give you an enhanced SLA with a guaranteed response time of 1 hour, to ensure you are assisted promptly.

Supporting third party software


Even if you have previously worked with another software company, we are able to help maintain third party software systems.

A comprehensive code review will take place to help us to understand the product, and where we can help to make improvements and recommendations for the software’s life cycle.

Onsite support & training


High level support can also offer you regular proactive onsite support and catch ups. To ensure that all users are happy and competent with using the software. Training for new employees, as well as feedback workshops, can also be incorporated.

This support package considers how we can best manage the future of your software, by planning for upgrades and implementing feedback for the very best user experience.


Data & database management

Data

Refining business processes with highly accessible SQL and Cloud database systems.

Data Solutions >

Software development

Software

Empowering employees with user driven, distinctively bespoke software development.

Software development >

Mobile development services offered

Mobile

Connecting people business wide with real time mobile apps, reporting & communications.

Mobile development >

Website & web app development services

Web

Creating dynamic, digital, and online line of business applications / websites for customers

Website development >